Comments

Based on your visit to our shop, how satisfied were you with the following items. 

Politeness

Choose One Poor Just Okay Average Good Excellent

Provided a clear explanation of the work required

Choose One Poor Just Okay Average Good Excellent

Overall quality of work completed

Choose One Poor Just Okay Average Good Excellent

Overall treatment of you as a customer

Choose One Poor Just Okay Average Good Excellent

Was the vehicle delivered when promised?

Choose One Yes No

As a result of this visit, would you recommend this shop to your family and friends?

Choose One Yes No

May we contact you about your experience at our shop?

Choose One Yes No

Please share your comments or suggestions.

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Why Your Comments are Important

Your comments are important for three good reasons:

•  Customer Loyalty:
We want to earn your loyalty so we need to know what is important to you.  We know that if you are satisfied you will refer us to others. 

•  Customer satisfaction:
Satisfied customers are makes for customer loyalty.  We need to know your satisfaction level so we can make appropriate adjustments for you and other future customers. Your satisfaction is our priority.

•  Effective Communication:
This survey allow us to have feedback on our performance.  It allows us to make adjustments and to communicate with you on progress we are making to increase customer satisfaction.